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BOCA PATENTS BY
Boca Assignees
Boca Inventors
Fields
Time Lines

Telephony signals containing an IVR decision tree

Invented by: Thomas E. Creamer
Boca Raton, FL

Peeyush Jaiswal
Boca Raton, FL

Neil A. Katz
Parkland, FL

Victor S. Moore
Boynton Beach, FL

Originally Assigned to: International Business Machines Corporation
Armonk, NY
[Now assigned to . . .]

Issued:2007-05-08
Filed:2002-12-20
Application No:10324917
Examined by:Gauthier; Gerald

A method for receiving and presenting interactive voice response data can include sending a telephony connectivity request for establishing a voice channel connection between an originating device and a interactive voice response system. Prior to establishing the voice channel connection, an interactive voice response menu associated with said interactive voice response system can be received via a ringback channel. At least a portion the interactive voice response menu can be presented to a user of the originating device.

[pdf] U.S. Pat. No. 7,215,743

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