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Auto-establishment of a voice channel of access to a session for a composite service from a visual channel of access to the session for the composite service

Invented by: William V. Da Palma
Coconut Creek, FL

Baiju D. Mandalia
Boca Raton, FL

Victor S. Moore
Lake City, FL

Wendi L. Nusbickel
Boca Raton, FL

Originally Assigned to: International Business Machines Corporation
Armonk, NY
[Now assigned to . . .]

Issued:2011-01-25
Filed:2005-12-08
Application No:11296939
Examined by:Phillips; Hassan

Embodiments of the present invention provide a method, system and computer program product for deploying and delivering composite services in an NGN network. A method for auto-establishing a voice channel of access to a session for a composite service can include establishing a visual channel of access to a session for a composite service. Responsive to detecting a user interface event in a view for the visual channel which is not related to the establishment of a new channel of access, a separate voice channel of access to the session can be auto-established for the composite service. For instance, the user interface event can include the loading of a page for the view, the receipt of focus for a form in the view, the receipt of focus for a field in a form in the view, or a keystroke or mouse event. Finally, the method can include synchronizing changes of state for the session in a view for each of the visual channel of access and the voice channel of access to the session for the composite service.

[pdf] U.S. Pat. No. 7,877,486

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