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Data processing system for autonomously building speech identification and tagging data

Invented by: Peeyush Jaiswal
Boca Raton, FL

Vikram S. Khatri
Durham, NC

Naveen Narayan
Flower Mound, TX

Burt Vialpando
Irving, TX

Originally Assigned to: Nuance Communications, Inc.
Burlington, MA
[Now assigned to . . .]

Issued:2012-07-10
Filed:2008-06-10
Application No:12136342
Examined by:Smits; Talivaldis Ivars

A method, system, and computer program product for autonomously transcribing and building tagging data of a conversation. A corpus processing agent monitors a conversation and utilizes a speech recognition agent to identify the spoken languages, speakers, and emotional patterns of speakers of the conversation. While monitoring the conversation, the corpus processing agent determines emotional patterns by monitoring voice modulation of the speakers and evaluating the context of the conversation. When the conversation is complete, the corpus processing agent determines synonyms and paraphrases of spoken words and phrases of the conversation taking into consideration any localized dialect of the speakers. Additionally, metadata of the conversation is created and stored in a link database, for comparison with other processed conversations. A corpus, a transcription of the conversation containing metadata links, is then created. The corpus processing agent also determines the frequency of spoken keywords and phrases and compiles a popularity index.

[pdf] U.S. Pat. No. 8,219,397

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