The provision of emergency response services to a user can be based on transitioning a communications device associated with a user to a listening mode, setting a first timer, recording user actions with the communications device, ascertaining, based on a status of the first timer and the user actions, whether a criteria with respect to at least user interaction is met, and, if the criteria is met, transitioning the communications device to an emergency communications mode, else resetting the timer and repeating the recording and the ascertaining until the criteria is met. The emergency communication mode consists of forwarding user and live location information to a remote server and receiving emergency contact information, selected based on the user and live location information, for establishing a communication with emergency response personnel.