Boca Raton Patents >By assignee
International Business Machines Corporation 10,025,858 Results from search providers using a browsing-time relevancy factor 2018-07-17 10,027,722 Communication transaction continuity using multiple cross-modal services 2018-07-17 10,055,488 Categorizing users based on similarity of posed questions, answers and supporting evidence 2018-08-21 10,057,220 Message encryption 2018-08-21 10,057,327 Controlled transfer of data over an elastic network 2018-08-21 10,057,417 Recording and playing back portions of a telephone call 2018-08-21 10,083,693 Method and system for using conversational biometrics and speakerXYZDDD identification/verification to filter voice streams 2018-09-25 10,097,440 User interface element adjustment using web analytics 2018-10-09 10,101,820 Automated learning and gesture based interest processing 2018-10-16 10,102,402 Mobile device-based keypad for enhanced security 2018-10-16 10,116,596 Personalizing data system components and data sources as chatbots in a group chat session 2018-10-30 10,121,513 Dynamic image content overlaying 2018-11-06 10,122,655 Personalizing data system components and data sources as chatbots in a group chat session 2018-11-06 10,142,481 Voicemail transmission utilizing signals associated with radio band frequencies 2018-11-27 10,152,652 Selecting a device with visual confirmation in the internet of things 2018-12-11 10,165,124 Transfer of voice transmissions to alternate networks 2018-12-25 10,168,795 Automated learning and gesture based interest processing 2019-01-01 10,169,132 Predicting a likelihood of a critical storage problem 2019-01-01 10,171,300 Automatic redistribution of virtual machines as a growing neural gas 2019-01-01 10,177,993 Event-based data transfer scheduling using elastic network optimization criteria 2019-01-08 10,181,103 Routing preferred traffic within a reservation system 2019-01-15 10,210,226 Interactive social media access to data systems 2019-02-19 10,216,441 Dynamic quality of service for storage I/O port allocation 2019-02-26 10,216,855 Mobilizing an existing web application 2019-02-26 10,216,856 Mobilizing an existing web application 2019-02-26 10,223,432 Interactive social media access to data systems 2019-03-05 10,229,202 Social media bot to representational state transfer (REST) proxy for data systems 2019-03-12 10,229,203 Social media bot to representational state transfer (REST) proxy for data systems 2019-03-12 10,237,238 Regional firewall clustering in a networked computing environment 2019-03-19 10,244,048 Sender system status-aware load balancing 2019-03-26 10,244,116 Service request routing using passive skill certification 2019-03-26 10,249,304 Method and system for using conversational biometrics and speaker identification/verification to filter voice streams 2019-04-02 10,257,350 Playing back portions of a recorded conversation based on keywords 2019-04-09 10,325,384 Multi-attribute relation network visualization and interaction interface 2019-06-18 10,332,071 Solution for adding context to a text exchange modality during interactions with a composite services application 2019-06-25 10,372,993 Selectively retaining high-resolution segments of continuous video data stream 2019-08-06 10,373,072 Cognitive-based dynamic tuning 2019-08-06 10,387,502 Dynamic document collection and custom portal creation 2019-08-20 6,983,371 Super-distribution of protected digital content 2006-01-03 6,985,933 Method and system for increasing ease-of-use and bandwidth utilization in wireless devices 2006-01-10 6,988,110 Storage system class distinction cues for run-time data management 2006-01-17 6,999,591 Audio device characterization for accurate predictable volume control 2006-02-14 7,010,490 Method, system, and apparatus for limiting available selections in a speech recognition system 2006-03-07 7,010,610 Programmable agent workstation system and method 2006-03-07 7,032,169 Method and system for distributed coordination of multiple modalities of computer-user interaction 2006-04-18 7,043,432 Method and system for text-to-speech caching 2006-05-09 7,046,777 IVR customer address acquisition method 2006-05-16 7,050,557 E-mail with voice / phone conference feature 2006-05-23 7,054,421 Enabling legacy interactive voice response units to accept multiple forms of input 2006-05-30 7,054,429 Method and system for call notification 2006-05-30 7,058,046 Scalable call management system 2006-06-06 7,072,837 Method for processing initially recognized speech in a speech recognition session 2006-07-04 7,072,957 Remote administration and monitoring of a service component in a service logic execution environment 2006-07-04 7,085,258 Instant messaging with voice conversation feature 2006-08-01 7,085,821 TCAP event processing environment 2006-08-01 7,085,851 SNMP interface to existing resource management extension-enabled management agents 2006-08-01 7,086,003 Attaching multiple files to an electronic document 2006-08-01 7,092,500 Remote telephony receiver 2006-08-15 7,092,738 Navigation of interactive voice response application using a wireless communications device graphical user interface 2006-08-15 7,093,296 System and method for dynamically extending a DRM system using authenticated external DPR modules 2006-08-15 7,099,442 Telephony and voice interface for voice server system management 2006-08-29 7,099,445 Name-alias based delivery of subscriber services 2006-08-29 7,099,455 Managing variable data through line information database (LIDB) access in a public switched telephone network (PSTN) 2006-08-29 7,099,653 Pre-connection call authentication within a telephony network 2006-08-29 7,099,931 Method of automatically generating an SNMP management information base from extension-enabled management agents 2006-08-29 7,100,107 Method of changing service attributes in a service logic execution environment 2006-08-29 7,103,156 Telephony voice server 2006-09-05 7,103,157 Audio quality when streaming audio to non-streaming telephony devices 2006-09-05 7,103,159 Off-hook notifier 2006-09-05 7,107,317 Targeted information delivery to multiple users 2006-09-12 7,110,984 Updating usage conditions in lieu of download digital rights management protected content 2006-09-19 7,113,998 System and method for grouping recipients of streaming data 2006-09-26 7,117,442 Efficient presentation of database query results through audio user interfaces 2006-10-03 7,130,408 Service logic context cache for signaling events 2006-10-31 7,130,814 Method and apparatus to automate consumer replenishment shopping by periodicity 2006-10-31 7,133,512 Conference call aggregation using an interactive voice response system 2006-11-07 7,139,373 Service delivery instruction processing system and method 2006-11-21 7,142,653 System and method for providing caller information across heterogeneous networks 2006-11-28 7,145,996 Subscriber service management 2006-12-05 7,167,917 Visual tool for developing service components for use in advanced intelligent networks 2007-01-23 7,171,661 Realtime configuration updates and software distribution to active client positions 2007-01-30 7,171,663 External event interrupt for server-side programs 2007-01-30 7,180,985 Interactive voice response (IVR) aggregation master service 2007-02-20 7,181,392 Determining speech recognition accuracy 2007-02-20 7,184,532 Dynamic ringback services 2007-02-27 7,184,534 Using a telephony application server for call control with a voice server 2007-02-27 7,184,539 Automated call center transcription services 2007-02-27 7,187,762 Conferencing additional callers into an established voice browsing session 2007-03-06 7,188,258 Method and apparatus for producing duplication- and imitation-resistant identifying marks on objects, and duplication- and duplication- and imitation-resistant objects 2007-03-06 7,200,400 Mobile to 802.11 voice multi-network roaming utilizing SIP signaling with SIP proxy or redirect server 2007-04-03 7,206,748 Multimedia player toolkit for electronic content delivery 2007-04-17 7,209,264 Pre-connection telephony data signal exchanges 2007-04-24 7,212,623 Method for telecommunications service-to-service asynchronous communications using a context cache 2007-05-01 7,215,743 Telephony signals containing an IVR decision tree 2007-05-08 7,215,751 System and method for processing caller information across heterogeneous networks 2007-05-08 7,215,959 Cellular to 802.11 voice roaming utilizing SIP signaling 2007-05-08 7,216,143 Instant messaging with voice conference feature 2007-05-08 7,216,287 Personal voice portal service 2007-05-08 7,222,354 Dynamic composition at the set-top box 2007-05-22 7,224,776 Method, system, and apparatus for testing a voice response system 2007-05-29 7,224,783 Subscriber service management 2007-05-29 7,224,784 Subscriber service management 2007-05-29 7,225,226 Chat messaging channel redirection 2007-05-29 7,227,935 Bill payment configuration 2007-06-05 7,228,437 Method and system for securing local database file of local content stored on end-user system 2007-06-05 7,239,696 Automatic reset for DSL lines 2007-07-03 7,243,155 Telecommunication service registry 2007-07-10 7,249,264 Secure IP based streaming in a format independent manner 2007-07-24 7,251,319 Method and system for application initiated teleconferencing 2007-07-31 7,254,539 Bi-directional natural language system for interfacing with multipleXYZDDD back-end applications 2007-08-07 7,260,534 Graphical user interface for determining speech recognition accuracy 2007-08-21 7,260,537 Disambiguating results within a speech based IVR session 2007-08-21 7,263,583 On demand, non-capacity based process, apparatus and computer program to determine maintenance fees for disk data storage system 2007-08-28 7,266,182 Method and system for implementing a telephony services feature using voice XML 2007-09-04 7,272,403 Selective enablement and disablement of a mobile communications device based upon location 2007-09-18 7,280,967 Method for detecting misaligned phonetic units for a concatenative text-to-speech voice 2007-10-09 7,284,156 Debugging a grid environment using ghost agents 2007-10-16 7,289,989 Pattern based web services 2007-10-30 7,308,079 Automating testing path responses to external systems within a voice response system 2007-12-11 7,308,082 Method to enable instant collaboration via use of pervasive messaging 2007-12-11 7,308,360 Technique for audibly providing driving directions using a mobile telephone 2007-12-11 7,315,742 Voice-over IP mobile roaming using SIP refer 2008-01-01 7,321,860 Service offering for the delivery of information to the right receiversXYZDDD at the right time 2008-01-22 7,336,774 Vote processing in a public switched telephone network 2008-02-26 7,337,363 Ghost agents within a grid environment 2008-02-26 7,356,472 Enabling speech within a multimodal program using markup 2008-04-08 7,360,239 Biometric multimodal centralized authentication service 2008-04-15 7,366,673 Selective enablement of speech recognition grammars 2008-04-29 7,366,772 Method and apparatus for creating and exposing order status within a supply chain having disparate systems 2008-04-29 7,376,565 Method, system, and apparatus for monitoring security events using speech recognition 2008-05-20 7,376,703 Instant messaging with caller identification 2008-05-20 7,386,107 Telephony service invocation using service descriptors 2008-06-10 7,386,837 Using ghost agents in an environment supported by customer service providers 2008-06-10 7,389,513 Pooling stateful session enterprise Java beans for reuse 2008-06-17 7,401,024 Automatic and usability-optimized aggregation of voice portlets into a speech portal menu 2008-07-15 7,403,955 Method and system for updating attachment files 2008-07-22 7,406,168 Connection manager for integrating legacy telephony environments and IP networks 2008-07-29 7,406,414 Providing translations encoded within embedded digital information 2008-07-29 7,412,038 Telecommunications voice server leveraging application web-server capabilities 2008-08-12 7,412,378 Method and system of dynamically adjusting a speech output rate to match a speech input rate 2008-08-12 7,417,547 Dynamic inventory management of deployed assets 2008-08-26 7,421,401 Method of arranging supplemental meeting services 2008-09-02 7,424,432 Establishing call-based audio sockets within a componentized voice server 2008-09-09 7,430,289 Method and system for temporarily provisioning a telephone service feature for a subscriber 2008-09-30 7,433,690 Conversion of voice-over-IP media control messaging into mobile control channel signaling using a voice-over IP gateway 2008-10-07 7,434,158 Presenting multimodal web page content on sequential multimode devices 2008-10-07 7,448,041 Interfacing an application server to remote resources using Enterprise Java Beans as interface components 2008-11-04 7,450,711 Adjusting music length to expected waiting time while caller is on hold 2008-11-11 7,457,395 Dynamic allocation of voice ports and menu options in an interactive voice recognition system 2008-11-25 7,461,000 System and methods for conducting an interactive dialog via a speech-based user interface 2008-12-02 7,463,723 Method to enable instant collaboration via use of pervasive messaging 2008-12-09 7,464,065 Object specific language extension interface for a multi-level data structure 2008-12-09 7,467,278 Memory tuning for garbage collection and central processing (CPU) utilization optimization 2008-12-16 7,469,276 Service offering for the delivery of information with continuing improvement 2008-12-23 7,471,784 Dialed number service routing in a telephone network by reference to a database 2008-12-30 7,472,184 Framework for restricting resources consumed by ghost agents 2008-12-30 7,474,739 Providing speaker identifying information within embedded digital information 2009-01-06 7,478,123 Effortless registration with content providers and methods thereof 2009-01-13 7,478,127 Service for providing periodic contact to a predetermined list of contacts using multi-party rules 2009-01-13 7,480,914 Restricting resources consumed by ghost agents 2009-01-20 7,486,783 Bill payment system and method 2009-02-03 7,486,784 Bill payment service 2009-02-03 7,487,085 Method and system of building a grammar rule with baseforms generated dynamically from user utterances 2009-02-03 7,487,090 Service for providing speaker voice metrics 2009-02-03 7,487,092 Interactive debugging and tuning method for CTTS voice building 2009-02-03 7,487,109 Method and apparatus for optimizing a security database for a self-service checkout system 2009-02-03 7,487,128 Updating usage conditions in lieu of download digital rights management protected content 2009-02-03 7,490,326 Gathering operational metrics within a grid environment using ghost agents 2009-02-10 7,493,145 Providing telephone services based on a subscriber voice identification 2009-02-17 7,493,210 Vehicle navigation method 2009-02-17 7,493,284 Using visual images transferred from wireless computing device display screens 2009-02-17 7,493,386 Testing applications within a grid environment using ghost agents 2009-02-17 7,493,387 Validating software in a grid environment using ghost agents 2009-02-17 7,496,891 Real-time dynamic modification of service-oriented systems using annotations to specify real-time system constraints 2009-02-24 7,497,373 Intelligent reminder service to track customer requests and processing 2009-03-03 7,500,109 System and method for secure authentication of external software modules provided by third parties 2009-03-03 7,502,822 Using collaborative annotations to specify real-time process flows and system constraints 2009-03-10 7,508,387 On demand calibration of imaging displays 2009-03-24 7,509,260 Systems and methods for inputting graphical data into a graphical input field 2009-03-24 7,509,412 Ghost agents for application domains within a grid environment 2009-03-24 7,512,218 Method and apparatus for negotiated message delivery 2009-03-31 7,512,949 Status hub used by autonomic application servers 2009-03-31 7,516,443 Performing tests with ghost agents 2009-04-07 7,519,660 Controlling instant messaging settings based on calendar application entries 2009-04-14 7,519,946 Automatically adding code to voice enable a GUI component 2009-04-14 7,522,718 Telephony service invocation using service descriptors 2009-04-21 7,523,197 Method for IP address discovery in rapidly changing network environment 2009-04-21 7,529,540 Method and system for invoking push-to-service offerings 2009-05-05 7,533,383 Method, system, and apparatus for scheduling pattern based web services 2009-05-12 7,542,560 Guest services management service 2009-06-02 7,542,916 Queue busting through assignment of kiosks to users 2009-06-02 7,543,041 Pattern based web services using caching 2009-06-02 7,543,042 Remote access method for accessing dynacache data 2009-06-02 7,552,225 Enhanced media resource protocol messages 2009-06-23 7,562,370 Stateless session Enterprise Java Bean initialization method 2009-07-14 7,568,190 Late binding of optimization information for just in time compilation 2009-07-28 7,590,866 Super-distribution of protected digital content 2009-09-15 7,606,803 Method and system for dynamic creation of service flows 2009-10-20 7,607,176 Trainable rule-based computer file usage auditing system 2009-10-20 7,614,077 Persistent access control of protected content 2009-11-03 7,617,219 Enhanced handling of repeated information in a web form 2009-11-10 7,631,104 Providing user customization of web 2.0 applications 2009-12-08 7,634,519 Bypassing an intermediate synchronization server of a three tiered synchronization system 2009-12-15 7,647,382 Instant messaging with caller identification 2010-01-12 7,653,692 Method, system, and apparatus for generating weblogs from interactive communication client software 2010-01-26 7,657,383 Method, system, and apparatus for compactly storing a subject genome 2010-02-02 7,660,733 Method of arranging supplemental meeting services 2010-02-09 7,673,791 Method and apparatus for creating and exposing order status within aXYZDDD supply chain having disparate systems 2010-03-09 7,684,556 Conversational biometric coupled with speech recognition in passive mode during call hold to affect call routing 2010-03-23 7,688,817 Real time transport protocol (RTP) processing component 2010-03-30 7,697,666 Pre-caching mechanism for optimized business data retrieval for CTI sub-systems 2010-04-13 7,703,670 Method and apparatus for creating and exposing order status within a supply chain having disparate systems 2010-04-27 7,712,146 System and method for dynamically extending a DRM system using authenticated external DPR modules 2010-05-04 7,716,451 Memory tuning for garbage collection and central processing unit (CPU) utilization optimization 2010-05-11 7,730,128 Effortless registration with content providers and methods thereof 2010-06-01 7,734,691 Providing collaboration services to a wireless device 2010-06-08 7,739,117 Method and system for voice-enabled autofill 2010-06-15 7,739,389 Providing web services from a service environment with a gateway 2010-06-15 7,739,589 Extending markup of a browser using a plug-in framework 2010-06-15 7,747,732 Household internet connection monitoring and troubleshooting through voice based telephony devices 2010-06-29 7,752,264 Controlling instant messaging settings based on calendar application entries 2010-07-06 7,752,315 Method for extending the use of SIP (session initiated protocol) for providing debug services 2010-07-06 7,761,786 Reusable XPath validation expressions 2010-07-20 7,769,715 Synchronization of access permissions in a database network 2010-08-03 7,778,830 Training speaker-dependent, phrase-based speech grammars using an unsupervised automated technique 2010-08-17 7,782,208 Dynamic inventory management of deployed assets 2010-08-24 7,792,253 Communications involving devices having different communication modes 2010-09-07 7,792,267 Automatic call completion in a directory assistance system 2010-09-07 7,792,971 Visual channel refresh rate control for composite services delivery 2010-09-07 7,793,310 Dynamically inserting proxies into JAVA environments without coding explicit proxy hooks into JAVA applications 2010-09-07 7,797,676 Method and system for switching between prototype and real code production in a graphical call flow builder 2010-09-14 7,809,564 Voice based keyword search algorithm 2010-10-05 7,809,838 Managing concurrent data updates in a composite services delivery system 2010-10-05 7,818,195 Method, system and program product for reporting a call level view of a customer interaction with a contact center 2010-10-19 7,818,432 Seamless reflection of model updates in a visual page for a visual channel in a composite services delivery system 2010-10-19 7,822,190 Method, system, and apparatus for debugging a live telephone call 2010-10-26 7,822,498 Using a loudness-level-reference segment of audio to normalize relative audio levels among different audio files when combining content of the audio files 2010-10-26 7,827,288 Model autocompletion for composite services synchronization 2010-11-02 7,853,446 Generation of codified electronic medical records by processing clinician commentary 2010-12-14 7,864,210 System and methods for video conferencing 2011-01-04 7,865,436 Using visual images transferred from wireless computing device display screens 2011-01-04 7,869,583 Real time meeting setup service 2011-01-11 7,870,144 Method and system for updating attachment files 2011-01-11 7,877,478 Ghost agents for application domains within a grid environment 2011-01-25 7,877,486 Auto-establishment of a voice channel of access to a session for a composite service from a visual channel of access to the session for the composite service 2011-01-25 7,882,398 Ghost agents within a grid environment 2011-02-01 7,885,816 Efficient presentation of correction options in a speech interface based upon user selection probability 2011-02-08 7,885,848 Resource optimization system, method and computer program for business transformation outsourcing with reoptimization on demand 2011-02-08 7,886,284 Using a backend simulator to test and develop xforms templates before linking the xforms templates to backend data processing systems 2011-02-08 7,890,333 Using a WIKI editor to create speech-enabled applications 2011-02-15 7,890,635 Selective view synchronization for composite services delivery 2011-02-15 7,900,212 Pooling stateful session Enterprise Java Beans for reuse 2011-03-01 7,921,158 Using a list management server for conferencing in an IMS environment 2011-04-05 7,921,195 Optimizing service processing based on business information, operational intelligence, and self-learning 2011-04-05 7,921,214 Switching between modalities in a speech application environment extended for interactive text exchanges 2011-04-05 7,925,769 Media flow converter for use in real-time delivery transactions 2011-04-12 7,933,975 Service offering for the delivery of information with continuing improvement 2011-04-26 7,937,698 Extensible mechanism for automatically migrating resource adapter components in a development environment 2011-05-03 7,945,620 Chat tool for concurrently chatting over more than one interrelated chat channels 2011-05-17 7,953,603 Load balancing based upon speech processing specific factors 2011-05-31 7,957,271 Using mobile traffic history to minimize transmission time 2011-06-07 7,957,529 Procurement and audit of digital rights management event data 2011-06-07 7,962,448 Optimizing a three tiered synchronization system by pre-fetching and pre-formatting synchronization data 2011-06-14 7,965,832 Connection manager for integrating legacy telephony environments and IP networks 2011-06-21 7,990,926 Conversion of voice-over-IP media control messaging into mobile control channel signaling using a voice-over IP gateway 2011-08-02 7,991,127 Method and apparatus for negotiated message delivery 2011-08-02 7,996,229 System and method for creating and posting voice-based web 2.0 entries via a telephone interface 2011-08-09 7,996,840 Method, system, and apparatus for scheduling pattern based web services 2011-08-09 7,996,885 Password application 2011-08-09 8,005,934 Channel presence in a composite services enablement environment 2011-08-23 8,015,304 Method to distribute speech resources in a media server 2011-09-06 8,019,814 Service for standardization of resource metadata models via social networking--arriving at an agreed upon (standard) resource meta-model via social consensus 2011-09-13 8,024,713 Using ghost agents in an environment supported by customer service providers 2011-09-20 8,032,379 Creating and editing web 2.0 entries including voice enabled ones using a voice only interface 2011-10-04 8,035,824 Differential critical dimension and overlay metrology apparatus and measurement method 2011-10-11 8,041,572 Speech processing method based upon a representational state transfer (REST) architecture that uses web 2.0 concepts for speech resource interfaces 2011-10-18 8,041,573 Integrating a voice browser into a Web 2.0 environment 2011-10-18 8,050,930 Telephone voice command enabled computer administration method and system 2011-11-01 8,073,112 Method and system to manage multiple IVRs 2011-12-06 8,074,202 WIKI application development tool that uses specialized blogs to publish WIKI development content in an organized/searchable fashion 2011-12-06 8,085,907 Dynamic control of voice mail delivery sequence 2011-12-27 8,085,919 Method and system for temporarily provisioning a telephone service feature for a subscriber 2011-12-27 8,086,460 Speech-enabled application that uses web 2.0 concepts to interface with speech engines 2011-12-27 8,095,579 Method and system for updating attachment files 2012-01-10 8,102,982 Credit card activation processing system and method 2012-01-24 8,102,987 Adjusting music length to expected waiting time while caller is on hold 2012-01-24 8,108,769 Presenting multimodal web page content on sequential multimode devices 2012-01-31 8,112,761 Interfacing an application server to remote resources using Enterprise Java Beans as interface components 2012-02-07 8,128,487 Compensating participants of virtual environments 2012-03-06 8,130,915 Verification of user presence during an interactive voice response system session 2012-03-06 8,130,916 Dynamically improving performance of an interactive voice response (IVR) system using a complex events processor (CEP) 2012-03-06 8,131,606 Model, design rules and system for asset composition and usage 2012-03-06 8,135,670 Embedded change logging for data synchronization 2012-03-13 8,139,730 Integrating an IVR application within a standards based application server 2012-03-20 8,139,734 Call volume based IVR call duration and port adjustment 2012-03-20 8,139,754 Correlating call log files using voice prints 2012-03-20 8,140,620 Service for providing periodic contact to a predetermined list of contacts using multi-party rules 2012-03-20 8,140,695 Load balancing and failover of distributed media resources in a media server 2012-03-20 8,144,855 Optimizing interactive voice response unit port utilization 2012-03-27 8,145,751 Validating software in a grid environment using ghost agents 2012-03-27 8,146,086 Gathering operational metrics within a grid environment using ghost agents 2012-03-27 8,156,509 Exchanging data using data transformation 2012-04-10 8,160,209 IVR call routing testing 2012-04-17 8,175,250 Dialed number service routing in a telephone network by reference to a database 2012-05-08 8,175,650 Providing telephone services based on a subscriber voice identification 2012-05-08 8,180,646 System and method for implementing voice print-based priority call routing 2012-05-15 8,180,708 Watermarking system that executes received watermarking instructions to embed a watermark 2012-05-15 8,180,730 Arbitration token for managing data integrity and data accuracy of information services that utilize distributed data replicas 2012-05-15 8,185,411 Method, system, and apparatus for patient controlled access of medical records 2012-05-22 8,185,869 System and apparatus for real-time dynamic modification of service-oriented systems using annotations to specify real-time system constraints 2012-05-22 8,189,563 View coordination for callers in a composite services enablement environment 2012-05-29 8,194,827 Secure voice transaction method and system 2012-06-05 8,219,671 Testing applications within a grid environment using ghost agents 2012-07-10 8,229,836 Method and apparatus for facilitating business processes 2012-07-24 8,230,021 Systems and methods for creating programmable reply functions for an instant messaging client 2012-07-24 8,249,224 Providing speaker identifying information within embedded digital information 2012-08-21 8,249,225 Identifying caller preferences based on voice print analysis 2012-08-21 8,259,923 Implementing a contact center using open standards and non-proprietary components 2012-09-04 8,260,350 Embedded biometrics in telecommunication devices for feature extraction and context identification 2012-09-04 8,260,944 Using a state machine embedded within a session initiation protocol (SIP) servlet to implement an application programming interface (API) 2012-09-04 8,290,134 Managing conference calls via a talk queue 2012-10-16 8,295,468 Optimized method to select and retrieve a contact center transaction from a set of transactions stored in a queuing mechanism 2012-10-23 8,295,615 Selective compression of synchronized content based on a calculated compression ratio 2012-10-23 8,296,139 Adding real-time dictation capabilities for speech processing operations handled by a networked speech processing system 2012-10-23 8,296,149 Systems and methods for inputting graphical data into a graphical input field 2012-10-23 8,300,630 UPD-based soft phone state monitoring for CTI applications 2012-10-30 8,301,627 Automatic determination of selective message caching to support rules in a trading partner collaboration management environment 2012-10-30 8,312,466 Restricting resources consumed by ghost agents 2012-11-13 8,315,799 Location based full address entry via speech recognition 2012-11-20 8,321,346 Automated teller machine for use with computing devices 2012-11-27 8,326,622 Dialog filtering for filling out a form 2012-12-04 8,326,624 Detecting and communicating biometrics of recorded voice during transcription process 2012-12-04 8,339,385 On demand calibration of imaging displays 2012-12-25 8,358,747 Real time automatic caller speech profiling 2013-01-22 8,361,683 Multi-layer chip overlay target and measurement 2013-01-29 8,374,332 Automatic call completion in a directory assistance system 2013-02-12 8,379,804 Using a complex events processor (CEP) to direct the handling of individual call sessions by an interactive voice response (IVR) system 2013-02-19 8,380,484 Method and system of dynamically changing a sentence structure of a message 2013-02-19 8,393,006 Procurement and audit of digital rights management data 2013-03-05 8,416,714 Multimodal teleconferencing 2013-04-09 8,417,289 Embedded biometrics in telecommunication devices for feature extraction and context identification 2013-04-09 8,417,525 Adaptive voice print for conversational biometric engine 2013-04-09 8,423,506 Embedded change logging for data synchronization 2013-04-16 8,438,024 Indexing method for quick search of voice recognition results 2013-05-07 8,442,187 Secure voice transaction method and system 2013-05-14 8,457,964 Detecting and communicating biometrics of recorded voice during transcription process 2013-06-04 8,495,004 Determining and storing at least one results set in a global ontology database for future use by an entity that subscribes to the global ontology database 2013-07-23 8,495,139 Automatic scheduling and establishment of conferences 2013-07-23 8,532,268 Identifying caller preferences based on voice print analysis 2013-09-10 8,533,281 Centralized management of mobile assets--push based management of corporate assets 2013-09-10 8,537,978 Method and system for using conversational biometrics and speaker identification/verification to filter voice streams 2013-09-17 8,543,704 Method and apparatus for multimodal voice and web services 2013-09-24 8,548,150 Location relevant directory assistance 2013-10-01 8,594,305 Enhancing contact centers with dialog contracts 2013-11-26 8,600,013 Real time automatic caller speech profiling 2013-12-03 8,631,334 Virtual world presentation composition and management 2014-01-14 8,635,214 Improving results from search providers using a browsing-time relevancy factor 2014-01-21 8,639,515 Extending voice-based markup using a plug-in framework 2014-01-28 8,654,935 Method and system for using conversational biometrics and speaker identification/verification to filter voice streams 2014-02-18 8,654,937 System and method for call center agent quality assurance using biometric detection technologies 2014-02-18 8,655,721 Method and apparatus for privacy negotiation 2014-02-18 8,675,859 Implementing a contact center using open standards and non-proprietary components 2014-03-18 8,682,640 Self-configuring language translation device 2014-03-25 8,687,500 UPD-based soft phone state monitoring for CTI applications 2014-04-01 8,712,451 Phone messaging using audio streams 2014-04-29 8,713,574 Soft co-processors to provide a software service function off-load architecture in a multi-core processing environment 2014-04-29 8,732,178 Using views of subsets of nodes of a schema to generate data transformation jobs to transform input files in first data formats to output files in second data formats 2014-05-20 8,750,485 Operating a call center based upon line information database (LIDB) data 2014-06-10 8,762,424 Generating views of subsets of nodes of a schema 2014-06-24 8,775,947 Data sharing software program utilizing a drag-and-drop operation and spring-loaded portal 2014-07-08 8,776,098 Exchanging data using data transformation 2014-07-08 8,781,097 Retrieving a voice print of a caller 2014-07-15 8,788,620 Web service support for a multimodal client processing a multimodal application 2014-07-22 8,804,918 Method and system for using conversational biometrics and speaker identification/verification to filter voice streams 2014-08-12 8,811,944 Authentication request management 2014-08-19 8,812,529 Determining and storing at least one results set in a global ontology database for future use by an entity that subscribes to the global ontology database 2014-08-19 8,824,641 Real time automatic caller speech profiling 2014-09-02 8,825,006 Authentication request management 2014-09-02 8,842,648 Apparatus, method and program product for seamless WiFi network transitions 2014-09-23 8,847,416 Multi-layer chip overlay target and measurement 2014-09-30 8,849,666 Conference call service with speech processing for heavily accented speakers 2014-09-30 8,855,615 Short messaging service for extending customer service delivery channels 2014-10-07 8,875,304 Application and data removal system 2014-10-28 8,903,052 Voice print tagging of interactive voice response sessions 2014-12-02 8,903,360 Mobile device validation 2014-12-02 8,931,081 Device identification for externalizing password from device coupled with user control of external password service 2015-01-06 8,965,541 Exercise-integrated workstation 2015-02-24 8,984,301 Efficient identification of entire row uniqueness in relational databases 2015-03-17 8,990,697 Associating file types with web-based applications for automatically launching the associated application 2015-03-24 9,002,696 Data security system for natural language translation 2015-04-07 9,009,173 Using views of subsets of nodes of a schema to generate data transformation jobs to transform input files in first data formats to output files in second data formats 2015-04-14 9,014,347 Voice print tagging of interactive voice response sessions 2015-04-21 9,015,032 Multilingual speech recognition and public announcement 2015-04-21 9,020,995 Hybrid relational, directory, and content query facility 2015-04-28 9,021,456 Using collaborative annotations to specify real-time process flows and system constraints 2015-04-28 9,037,605 Embedded change logging for data synchronization 2015-05-19 9,042,536 Progressive, targeted, and variable conference feedback tone 2015-05-26 9,042,537 Progressive, targeted, and variable conference feedback tone 2015-05-26 9,049,298 Service request routing using passive skill certification 2015-06-02 9,055,150 Skills based routing in a standards based contact center using a presence server and expertise specific watchers 2015-06-09 9,056,248 System and method for detecting inappropriate content in virtual worlds 2015-06-16 9,063,959 Decomposing XML schema documents into subsets 2015-06-23 9,075,833 Generating XML schema from JSON data 2015-07-07 9,093,062 Multilingual speech recognition and public announcement 2015-07-28 9,106,610 Regional firewall clustering in a networked computing environment 2015-08-11 9,128,963 Decomposing XML schema documents into subsets 2015-09-08 9,146,987 Clustering based question set generation for training and testing of a question and answer system 2015-09-29 9,154,617 Recording and playing back portions of a telephone call 2015-10-06 9,161,207 Apparatus, method and program product for seamless WiFi network transitions 2015-10-13 9,167,009 Presenting data to electronic meeting participants 2015-10-20 9,172,493 Caller-identity based security 2015-10-27 9,208,325 Protecting data on a mobile device 2015-12-08 9,230,009 Routing of questions to appropriately trained question and answer system pipelines using clustering 2016-01-05 9,230,094 Managing password strength 2016-01-05 9,251,469 Dynamic load balancing based on question difficulty 2016-02-02 9,258,339 Presenting data to electronic meeting participants 2016-02-09 9,275,234 Protecting data on a mobile device 2016-03-01 9,286,893 Pre-processed annotation of street grammar in speech enabled navigation systems 2016-03-15 9,298,811 Automated confirmation and disambiguation modules in voice applications 2016-03-29 9,300,486 Dynamically managing a system of servers 2016-03-29 9,311,420 Customizing web 2.0 application behavior based on relationships between a content creator and a content requester 2016-04-12 9,317,501 Data security system for natural language translation 2016-04-19 9,323,793 Control data driven modifications and generation of new schema during runtime operations 2016-04-26 9,336,247 Control data driven modifications and generation of new schema during runtime operations 2016-05-10 9,336,778 Method and system for using conversational biometrics and speaker identification/verification to filter voice streams 2016-05-10 9,338,291 Using an ISDN message header to support time zone identification 2016-05-10 9,344,279 Mobile device-based keypad for enhanced security 2016-05-17 9,348,900 Generating an answer from multiple pipelines using clustering 2016-05-24 9,354,956 Resource-utilization monitor with self-adjusting sample size 2016-05-31 9,383,971 Mobilize website using representational state transfer (REST) resources 2016-07-05 9,396,234 Event monitoring for complex event processing 2016-07-19 9,413,534 Mobile device-based keypad for enhanced security 2016-08-09 9,420,107 Service request routing using passive skill certification 2016-08-16
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